Last Updated: October 2026
Luvora (“we”, “us”, “our”) is committed to protecting the privacy and security of all visitors and customers (“you”, “your”) of our website. This Privacy Policy explains how we collect, use, store, protect, and disclose your personal data when you browse our website, place watch‑related orders, subscribe to newsletters, or contact our customer service. This policy complies with GDPR, CCPA and other international cross‑border e‑commerce data protection regulations.
1. Information We Collect
We only collect necessary personal information for business operation:
- Personal Identification Information: name, email address, phone number, shipping address, billing address.
- Order Information: watch purchase records, order number, payment status, transaction records.
- Website Data: browsing behavior, device information, IP address, cookies data for website optimization.
2. How We Use Your Information
We use your personal data only for legitimate business purposes:
- Process and deliver your watch orders, complete transaction after‑sales service.
- Verify user identity and prevent fraudulent transactions.
- Reply to customer inquiries and provide product & after‑sales support for watches.
- Send update information of new watch arrivals, discount activities (only with your consent).
- Optimize website display, product recommendation and user experience.
- Comply with legal obligations and regulatory requirements.
3. Legal Basis of Data Processing
For EEA and global users, we process your data based on:
- Your voluntary consent;
- Performance of sales and service contract;
- Legitimate business interests of website operation;
- Compliance with applicable legal requirements.
4. Information Sharing & Third Parties
We will never sell your personal data to any third‑parties for commercial purposes. We only share necessary information with trusted service providers to complete order services:
- Payment processors (for transaction security);
- Logistics and shipping carriers (for watch delivery);
- Website analytics and technical service providers.
All third‑party partners strictly comply with international data protection rules.
5. Data Storage & Security
We adopt industry‑standard encryption technology and security measures to protect your personal information from unauthorized access, disclosure or misuse. We only retain your data for as long as necessary to complete business purposes and legal retention requirements. After the retention period, your data will be completely deleted or anonymized.
6. Cookies Policy
Our website uses cookies to improve browsing experience, record user preferences and analyze website traffic. You can disable cookies through your browser settings at any time.
7. Your Privacy Rights
You have the right to access, correct, delete your personal data, withdraw consent, and request data portability. If you want to exercise your rights, please contact us at：kkting16888@gmail.com
8. International Data Transfer
Your data may be transferred and stored in overseas servers for cross‑border e‑commerce business. We ensure all international data transfers have adequate protection measures in compliance with GDPR and global data compliance standards.
9. Policy Update
We reserve the right to update this Privacy Policy irregularly. Any revision will be posted on this page, and the updated date will be marked.
10. Contact Us
If you have any questions about this Privacy Policy, please email us:hang2918931@gmail.com